Safety
Stay informed and use good judgment when buying, selling, communicating, meeting, and making payments.
Our marketplace helps buyers and sellers connect, but every vehicle transaction requires careful judgment.
Always verify the vehicle, the person you are dealing with, the information provided in the listing, and the terms of the transaction before sending money, transferring ownership, sharing personal information, or making other commitments.
Never allow pressure, urgency, or an unusually attractive offer to prevent you from taking reasonable safety precautions.
Protect your account and personal information
Keep sensitive information private and treat unexpected requests for personal or financial information with caution.
Never share passwords or verification codes
Do not give another user your password, account recovery information, one-time verification code, or other information that could be used to access your account.
Protect sensitive personal information
Avoid sending Social Security numbers, full bank account details, payment card information, passwords, account recovery codes, or other sensitive information to people you do not know and trust.
Be cautious with identity requests
A buyer or seller does not need access to your account credentials or security codes to complete a normal vehicle transaction.
Be suspicious of anyone who claims this information is required.
Be careful with links and files
Content sent by another user may lead outside the site and should be treated as third-party content.
Do not open suspicious links
Do not open links you do not recognize or trust.
A link sent by another user may lead to an unrelated, misleading, fraudulent, or harmful third-party website.
Do not download untrusted files
Do not download or open files received from another user unless you understand what the file is and trust the source.
Files may contain harmful or unwanted content.
Third-party websites are outside our control
Websites, files, payment services, vehicle reports, shipping services, and other resources shared by users are operated independently from this marketplace.
Review them carefully before providing information or making a payment.
Your responsibility when opening external content
You are responsible for deciding whether to open links, visit third-party websites, or download files received from other users.
Site administrators do not control user-supplied external content and are not responsible for damage, loss, or other consequences resulting from your use of third-party links, websites, files, or services, subject to applicable law and our Terms & Conditions.
Buying safely
Take reasonable steps to verify the vehicle and seller before making a payment or committing to a purchase.
Inspect the vehicle
Whenever practical, inspect the vehicle in person before paying.
Consider an independent inspection when you need additional information about the vehicle's condition.
Verify the VIN and vehicle information
Compare the VIN, year, make, model, mileage, title information, and other important details with the vehicle and available documents.
Do not rely only on photos or statements in a listing.
Review ownership documents
Confirm that the person selling the vehicle has the right to sell it and review the title and other transaction documents before completing the purchase.
Do not pay for a vehicle you cannot verify
Be cautious when a seller requests payment before you can inspect or independently verify the vehicle.
Never rely only on a promise that the vehicle will be shipped after payment.
Selling safely
Confirm payments yourself and be cautious when a buyer introduces unusual payment instructions or third-party services.
Verify every payment independently
Do not rely on screenshots, forwarded emails, text messages, or other claims that a payment has been completed.
Verify the payment directly through your bank or payment provider.
Watch for overpayment requests
Be suspicious if a buyer sends or claims to send more than the agreed amount and asks you to refund the difference, pay a shipping company, or forward money to another person.
Be cautious with requested vehicle reports
Be careful if a buyer insists that you purchase a vehicle history report from a specific unfamiliar website.
Do not enter payment information on a website you do not trust.
Review information created with AI
AI tools may help extract vehicle details and generate listing content, but AI can make mistakes.
Review all extracted and generated information carefully before using it in your listing and make sure the published information accurately describes the vehicle.
Transfer the vehicle only after payment is confirmed
Do not release the vehicle, keys, title, or other ownership documents until you are satisfied that the agreed payment has been properly completed.
Meet and pay safely
In-person meetings and vehicle payments can involve significant value, so plan them carefully.
Choose an appropriate meeting place
When meeting another user, choose a public or otherwise appropriate location.
Let someone you trust know where you are going and who you are meeting.
Understand the payment method
Use a payment method you understand and can verify.
Payments for optional services offered directly by the site, including full VIN reports and paid listing promotion, are processed through Stripe.
Payments between buyers and sellers are separate from payments for site services.
Do not proceed when someone pressures you to use an unfamiliar payment service, gift cards, cryptocurrency, or another method you are not comfortable with.
Do not let urgency replace verification
Be cautious when someone pressures you to make an immediate decision, send money quickly, skip an inspection, or complete a transaction before you have verified important information.
Recognize suspicious offers
Fraudulent transactions often rely on pressure, unusual payment instructions, or offers designed to discourage normal verification.
Unrealistic pricing
Treat prices that are dramatically different from comparable vehicles with extra caution.
A low price should never replace normal inspection and verification.
Unexpected shipping arrangements
Be cautious when someone claims that a vehicle must be shipped through a specific company or asks you to pay a third party before you can see or verify the vehicle.
Pressure and unusual explanations
Do not let stories, emergencies, travel claims, deadlines, or other explanations pressure you into sending money or providing sensitive information before completing your own checks.
Our role in transactions
The site provides a marketplace where users can publish vehicle listings, discover vehicles, and communicate with other users.
We are not the buyer or seller in transactions between users and do not take ownership of vehicles listed by users.
Users are responsible for evaluating listings, vehicles, other users, documents, payment methods, third-party services, and the terms of their transactions.
We do not guarantee the identity, honesty, financial ability, statements, conduct, vehicle condition, ownership status, listing accuracy, or performance of any buyer, seller, dealer, or other user.
Additional terms governing use of the marketplace are provided in our Terms & Conditions.
If you believe you were targeted by a scam
Act quickly and preserve information that may help document what happened.
Stop the transaction
Stop sending money, information, documents, or additional messages if you believe the transaction may be fraudulent or unsafe.
Preserve important information
Keep relevant messages, usernames, listing details, payment records, receipts, email addresses, phone numbers, and other information connected with the transaction.
Report the activity
Report the listing or user to us.
When money, identity information, or financial accounts are involved, contact the appropriate financial institution, payment provider, or authorities when necessary.
Suspected fraud or scam activity
False or misleading vehicle information
Misleading or unauthorized photos
Suspicious payment requests
Spam or inappropriate content
Questionable ownership or title claims
Other suspicious activity
